Problems we solve
Seven places profit goes.
We do not start from a service and look for somewhere to apply it. We start from where the money is going. Most businesses recognise themselves in two or three of these at once.
- 01 This one
Margin and pricing
Turnover goes up, profit doesn’t follow — prices that haven’t moved in years, discounts nobody signed off, work that never got charged.
The tell: busier than ever, same bottom line.
- 02 This one
Cost and overhead
Costs get added on the way up and rarely questioned again.
The tell: nobody can say what a given cost is buying.
- 03 This one
How work gets done
What worked at £1m gets expensive at £5m — double entry, handoffs, jobs that stall when one person is off.
The tell: the work gets done, but it takes too much effort.
- 04 This one
Founder bottlenecks
Too many decisions still land on one desk, and the things that matter aren’t written down anywhere.
The tell: the business slows down when you’re away.
- 05 This one
Winning work
Usually not a lead problem — slow quotes, patchy follow-up, good opportunities going quiet.
The tell: plenty of enquiries, not enough converting.
- 06 This one
Systems and software
Tools that don’t talk to each other, important work living in spreadsheets, software everyone works around.
The tell: your team maintains the system, not the other way round.
- 07 This one
Knowing your numbers
You know revenue — which jobs, customers and services actually make money is harder to see.
The tell: decisions get made on instinct because the numbers arrive late.
When the fix needs a tool that does not exist
Custom software, fixed scope, fixed fee.
Quoting, scheduling, job costing, stock, reporting — built around how you actually work, rather than bending the business to fit something off the shelf. One agreed number before we start, and yours to keep.
We only build when it is genuinely the cheapest way to fix the problem. Software is how we solve things, not the thing we are trying to sell you.
Talk it through →Not sure which one you are?
That is normal, and it is usually the first thing worth finding out. Tell us what it feels like from where you sit.
See the diagnostic sprints →